The room was super comfy, but the temperature was way too hot for sleeping.

easy access to central attractions and shopping areas

I loved my stay here, especially with the hotel being just a 3-minute walk from the central railway station and surrounded by so many great places to visit like the Museum of Contemporary Art Kiasma less than 500 meters away, making it perfect for my city strolls.

The stay highlighted exceptional service, particularly when a staff member went out of her way to find a crutch after an ankle injury, showcasing their commitment to guest care. The breakfast was a standout experience, featuring a delightful array of options that catered to various tastes, including the best pizza I’ve had recently. On the downside, there was a lack of clear signage for accessibility features, which made it difficult at times. the room felt a bit cramped despite the comfortable bed, and some cleanliness issues were noticed.

the hotel provides excellent luggage storage for convenience during your stay. coffee pods in the room were too bitter for my taste.

The breakfast options were diverse and top-notch.

Unfortunately, during our stay, we encountered uncomfortable issues. The check-in process was chaotic and poorly communicated, leading to frustration. we found our room to be less spacious than advertised, making it hard to move around. Cleaning staff seemed overwhelmed as we noticed crumbs on the floor and dust in corners, which is disappointing for a hotel of this caliber.

The breakfast buffet featured an impressive array of local twists, showcasing the best of Finnish cuisine with a variety of fresh and unique options.

I encountered an issue with a lack of clear signage regarding accessibility features, as I missed the ramp upon arrival, which made managing my luggage quite challenging.

The hotel features a luxurious spa area with heated stone loungers that invite complete relaxation after a long day of exploring the city.

I found the automatic toilet in the bathroom to be quite annoying, as the lid lifted every time I entered the room and the constant beeping was distracting.

We had a fantastic two-night stay! The junior suite was spacious and luxurious, and the breakfast spread was delightful, especially the local delicacies. the coffee in our room could’ve been better.

Family with children exceptional experience

The breakfast was a delight with a stunning array of delicious pastries and creamy cheeses that I couldn’t stop going back for. The staff were genuinely friendly, always smiling, even giving tips on the best places nearby to explore.

It wasn’t exactly a bargain but considering the comfort and quality, it was worth it.

Spacious Room with a Historic Touch

I had a fantastic time at this hotel! The room was incredibly spacious and clean, featuring a wonderful electronic toilet and a lovely bathtub that added a touch of luxury. The location was just perfect, being very close to the train station and major attractions. The breakfast was also a highlight with a great variety of options that satisfied every craving. I believe the TV could have had more channels to enhance the in-room experience.

The Grand Hansa dazzles with a superb location, just a stone's throw from the central railway station, providing easy access to the city. The breakfast options are a delightful feast, featuring local delicacies like Karelian pasties alongside a range of high-quality fresh foods. The staff is exceptionally warm and attentive, making each meal a pleasure.

Missing rooftop bar.